Noida, Uttar Pradesh, India
Shiv Sagar
I sit between customers, OEMs, dealers and internal teams — keeping accounts healthy, escalations short, and service commitments met. My background spans EV fleet logistics, warranty and battery service, and the reporting and follow-through that keeps a client relationship from ever going quiet.
Available immediately
What I work on
Where I've worked
Feb 2026 – presentFeb 2026 — Present
Key Account Manager, Service
Inverted Energy Private Limited
- Primary point of contact for service-related needs across a set of key customer accounts.
- Handled warranty claims and battery replacements while staying within company policy.
- Coordinated with OEMs, dealers and field engineers to schedule, track and close service cases.
- Owned escalations end to end, working across service, operations, technical and sales.
Dec 2023 — Feb 2026
Key Account Associate
BluWheelz — EV Logistics & Fleet Management
- Managed accounts end to end: onboarding, agreements, operations and billing.
- Kept commercial master data and client documentation accurate and current.
- Ran timely invoicing and collections through structured client follow-up.
- Conducted client visits and operational audits to check SOP compliance.
- Facilitated vehicle trials for prospective clients, supporting new business conversions.
- Sourced new business through cold calling, field visits and lead generation.
Oct 2023 — Nov 2023
Social Media Manager
Encoderspro
- Planned and ran campaigns that generated over 1 million impressions.
- Studied competitors to sharpen campaign performance and content strategy.
- Edited promotional and informational video content for the brand.
Aug 2021 — Jun 2022
Data Entry Specialist
NSB BPO
- Maintained large datasets with a high level of accuracy, including validation checks.
- Managed document scanning, digital record-keeping and archiving.
Education
Bachelor of Business Administration (BBA)
Swami Vivekanand Subharti University
Higher secondary (12th)
Government Inter College
Secondary (10th)
Government Inter College
A little more
Availability
Immediate
Languages
English, Hindi
Outside work
Cricket, volleyball
Let's talk
Open to key account, client success and EV logistics opportunities in and around Noida & Delhi NCR — reach out directly, or find me on social.
